Shipping & Returns

Delivery Information

Yes, we now offer nationwide delivery through our website. Please note that additional charges apply to customers from remote locations in the UK (Scotland, Wales, Northern Ireland).

Please note that we do not offer international delivery.

You are always welcome to use our Click & Collect service, visit us in-store, or browse our range of products online.

Additionally, we have an eBay storefront with a selection of our products, where orders can be shipped. You can view our eBay store here: https://www.ebay.co.uk/usr/mill-hill-pet-supplies

Return & Exchange Policy

At Mill Hill Pet Supplies Blackburn, we understand that sometimes a product may not meet your expectations. Our return policy is aimed at making this process as seamless as possible for you. We want you to shop with confidence, knowing that we've got you covered in case of any concerns.

We accept returns within 15 days of purchase, as long as items are unopened, unused, and in their original packaging and condition. You should expect to receive your refund to the original payment method within 3 working days. Please note that we reserve the right to refuse any returns that do not meet these conditions.

Have additional questions about our return and exchange policy? Our team is here to assist you and provide the support you need.